Technical FAQs

MP VERSION 9

What is MP version 9 program?

Minimum requirements and compatibility.

What are the licenses of the MP version 9 program?

How to install the MP in a different folder than the default?

SPARE PARTS INVENTORY

What is the Spare Parts Inventory program?

How to import from Excel spreadsheet to the Spare Parts Inventory Database?

How to link MP version 9 and Spare Parts Inventory Databases?

TOOLS TRACKER

What is the Tools Tracker program?

How to link MP version 9 and Tools Tracker Databases?

VIDEO COURSE

The course of the MP program is documented with more than 90 videos organized into modules or lessons.

MAINTENANCE REQUESTS (Only available in MP version 9 Enterprise)

What is the Maintenance Requests module?

What is the Requests Service?

What is the Requests Manager?

What is the Requests Notice (Alarms)?

How to setup Requests Service for Intranet?

How to setup Requests Service for Internet?

MPmobile

What is the MPmobile service?

DATABASES AND USERS MANAGER

What is the Databases and Users Manager of the MP?

How to unlock a MP User Database?

SUPPORT CENTER

What is the MP Support Center?

MP UPDATES

What is the MP Update Service?

How to keep active the automatic downloads of the MP Update Service?

How to get the revision number of the MP version 9 installed in my PC?

How to update the MP version 9?

How to download the Updates of the MP version 9?

How to install the Updates of the MP version 9?

WORKSTATIONS MANAGER

What is the Workstations Manager of the MP?

How to release Licenses of the MP to assign to other computers?

HASP KEY

What is the HASP key dongle?

What is the Sentinel HASP Admin Control Center?

How to get the .C2V file of the SENTINEL HASP SL or SL (Virtual key or USB device)?

How to apply the .V2C file to the SENTINEL HASP HL or SL?

General considerations of the SENTINEL HASP SL (virtual dongle)

How to rehost the Sentinel HASP SL in other computer?

How to setup the HASP Key in a Network environment?

DATABASES

How to Create a Database of MS Access, MS SQL or Oracle using the MP programs?

How to Connect to an existing database in the MP programs

How to Check the SQL Server connection status?

How to Convert a Database of the MP programs to other Database Manager?

How to Make a Database Backup?

How to Enable the Reminder to make Backup of the MP Databases?

How to Make a Backup of the Requests Manager Database (Requests.MDB)?

Why a Database was damaged?

Working with Oracle Databases on the MP version 9

CONNECTIVITY

What Connectivity Options are allowed in MP?

Client-Server Architecture in the MP

How to create an exception and open the Port 1947 in Windows Firewall?