Activation of license (s) when the MP was installed on Windows PCs or tablets

At the end of the installation the following shortcuts were created on the desktop.

Run any of the above programs to activate your user license with the activation data that was sent to you by email.

If you have not received the email of the purchase detail with your activation datacontact us.

You can use the software for 5 days without activating the user license

Important: Activate your license for use only on computers where you are going to use MP version 10 as a user with full access. You must bear in mind that with our licensing scheme, each Windows® user in which any of the programs in the MP suite version 10 is used will consume a user with Full Access to the user license.

 

Internet access:
To activate your license it is necessary to have Internet access at that time.

Every 30 days MP validates the licensing

For licensing validation issues, every 30 days the MP requires connection to the MPsoftware servers over the Internet. This is automatic and takes a few seconds. These 30 days are counted from the last day you used the MP and had an Internet connection. If your company does not have Internet, you can even share the Internet of your mobile device for a few seconds via Wi-Fi, Bluetooth or USB cable and this only happens once every 30 days, for a few seconds and practically without consuming nothing for data transfer.

Login and activation of license (s) when you hired the MPhosting service

Step 1.
To access the MP programs in the cloud when you hired the MPhosting hosting service, it is necessary to have a remote desktop program or APP installed on your device, whether it is a PC or Mac computer, a tablet, iPad or any other mobile device. Depending on the operating system of the device, below, we explain where you can get the Remote Desktop App for free.


Obtaining the remote desktop connection APP for different operating systems
Windows The remote desktop is already preloaded
Android Download the called APP Micorosoft Remote Desktop free from the Play Store.
IOS / MacOS Download the called APP Micorosoft Remote Desktop free from the Apple Store.

Step 2.
Open the remote desktop connection APP that you have installed on your computer or mobile device and enter the access data for connection with the server in the cloud.

Information to connect to the MPhosting cloud server
(These data are sent to you in your purchase detail at the time of hiring the MPhosting service)
MPhosting server IP address Single address for all your company's devices
Username and password The number of users and their respective passwords depends on the number of full access users purchased with your license
Please note:
In the case of Windows, this information can be saved in a file known as an RDP (Remote Desktop Protocol) file, which we attach to your purchase details.

To enter MPhosting from a PC:

When you have purchased the MPhosting service, we send you a series of RDP files. You will receive as many RDP files as users with full access you have acquired. You will use a different RDP File for each computer from where you want to run the MP as a user with full access.

Download the RDP files that you will find in your purchase details, copy and paste each one of them on the Windows Desktop of each user who will have full access, you do not need to install anything.

Remote Desktop is preloaded and runs by default when opening files with an RDP extension. Once you have the RDP file on your computer desktop, double click on said RDP file and you will enter the MPhosting cloud server where you will have all the applications of the MP suite available and ready to use.

To enter MPhosting from Android and IOS / MacOS:

When you have purchased the MPhosting service, we also send you the Internet address of the Cloud Server (IP Address), as well as the username and its respective password.

You will receive as many usernames and passwords as users with full access you have acquired. You will use a different user for each device from where you want to run the MP as a user with full access.

For the cases of devices with Android and IOS / MacOS, the remote desktop APP configuration is done manually and is permanently saved on each device.

If you are going to use devices with Android or IOS / MacOS, we assume that you already have the remote desktop installed on your device. Run the App Microsoft Remote Desktop and enter the data that we provide you in your purchase detail:

Server IP Address
User Name
User Password

This data is permanently saved on the device and every time you run the App Microsoft Remote Desktop You will enter directly to MPhosting where you will have available and ready to use all the applications of the MP suite.

Other free programs and mobile apps that do not require license activation

Along with your MP license, a series of free-use mobile programs and Apps are included that allow you to carry out a series of functions without consuming or using your user licenses.

For example:
Unlimited access to the MP with the technical user profile
Unlimited access to the MP with the query-only user profile
Report maintenance requests from other computers

Report maintenance requests from mobile devices (MP requests)
Record readings and measurements from mobile devices (MPmobile)

These programs or mobile Apps will be very useful for you so that various user profiles can access your maintenance management system in an unlimited way once you have loaded your information and start managing maintenance operations with the program.

So when you're starting up, you don't need to worry about downloading and installing them. To learn more about the functionality of these programs and how to install them, we recommend going to the corresponding module.

Can't find a solution?

Contact our technical support team

🇲🇽 (52-55) 5364-5661 / 5364-5657

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Office hours from Monday to Friday from 8:00 a.m. to 18:00 p.m.

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