{"id":3511,"date":"2020-10-12T18:07:54","date_gmt":"2020-10-12T18:07:54","guid":{"rendered":"https:\/\/support.mpsoftwarecmms.com\/?page_id=3511"},"modified":"2023-11-20T21:02:36","modified_gmt":"2023-11-21T03:02:36","slug":"garantias","status":"publish","type":"page","link":"https:\/\/support.mpsoftwarecmms.com\/en_us\/garantias\/","title":{"rendered":"garantias"},"content":{"rendered":"
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Home<\/a> \/ Maintenance management<\/a><\/p>\n

Warranties<\/strong><\/h2>\n\t<\/div>\r\n<\/div>\r\n\r\n\r\n\r\n
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Index<\/strong><\/h4>\n\t<\/div>\r\n<\/div>\r\n\r\n\r\n\r\n
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Edici\u00f3n de garant\u00edas<\/a>
\nGeneraci\u00f3n de garant\u00edas de manera autom\u00e1tica<\/a>
\nRenovaci\u00f3n de garant\u00edas<\/a><\/p>\n\t<\/div>\r\n<\/div>\r\n\r\n\r\n\r\n

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El m\u00f3dulo de garant\u00edas nos permite registrar y llevar el control de las garant\u00edas de los equipos, instalaciones, servicios y repuestos.<\/p>\n\t<\/div>\r\n<\/div>\r\n\r\n\r\n\r\n

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Este m\u00f3dulo nos muestra todas las garant\u00edas vigentes y vencidas que tengamos registradas. Es \u00fatil para cuando alg\u00fan equipo o instalaci\u00f3n presenta alguna falla, poder ver si dicho equipo o instalaci\u00f3n tiene alguna garant\u00eda vigente (relacionada con la falla) para poder solicitar una reclamaci\u00f3n.<\/p>\n

Las garant\u00edas se pueden relacionar, ya sea directamente con el equipo o instalaci\u00f3n, con un servicio brindado por alg\u00fan proveedor o con alg\u00fan repuesto utilizado.<\/p>\n\t<\/div>\r\n<\/div>\r\n\r\n\r\n\r\n

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Garant\u00eda asociada a un equipo o instalaci\u00f3n<\/u>: por lo general son todas aquellas garant\u00edas que otorga el fabricante desde el inicio (ej. cuando se compra un equipo nuevo).<\/p>\n

Garant\u00eda asociada a un repuesto<\/u>: son aquellas que otorga el fabricante o proveedor sobre alg\u00fan repuesto adquirido.<\/p>\n

Garant\u00eda asociada a un servicio<\/u>: son aquellas que otorga el proveedor de servicios despu\u00e9s de haber realizado alg\u00fan trabajo.<\/p>\n\t<\/div>\r\n<\/div>\r\n\r\n\r\n\r\n

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Edici\u00f3n de garant\u00edas<\/strong><\/h4>\n\t<\/div>\r\n<\/div>\r\n\r\n\r\n\r\n
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Al agregar una garant\u00eda, lo primero que debemos indicar es si vamos a agregar una garant\u00eda a un equipo o instalaci\u00f3n, o si la vamos a agregar a un repuesto utilizado o servicio brindado.<\/p>\n

En el primer caso debemos seleccionar el equipo o la instalaci\u00f3n a la que le vamos a agregar una garant\u00eda.<\/p>\n

Posteriormente ingresamos los datos de la garant\u00eda.<\/p>\n\t<\/div>\r\n<\/div>\r\n\r\n\r\n\r\n

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En el caso de asignar una garant\u00eda a un repuesto utilizado o servicio brindado, entonces se debe seleccionar alguno de los repuestos o servicios consumidos.<\/p>\n\t<\/div>\r\n<\/div>\r\n\r\n\r\n\r\n

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Los repuestos o servicios que aparecen en la malla para su selecci\u00f3n son repuestos o servicios que ya previamente se consumieron. La malla muestra el historial de consumos, no as\u00ed el cat\u00e1logo de repuestos ni de servicios. Si el repuesto o servicio al que le queremos asignar una garant\u00eda no aparece en la malla, es porque a\u00fan no se ha registrado el consumo<\/p>\n\t<\/div>\r\n<\/div>\r\n\r\n\r\n\r\n

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Posteriormente ingresamos los datos de la garant\u00eda.<\/p>\n\t<\/div>\r\n<\/div>\r\n\r\n\r\n\r\n

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N\u00f3tese que en este caso queda ya tambi\u00e9n identificado el equipo o inmueble relacionado con el consumo seleccionado.<\/p>\n

Por \u00faltimo, es posible indicar algunas notas, adjuntar im\u00e1genes y documentos para complementar la documentaci\u00f3n de la garant\u00eda.<\/p>\n\t<\/div>\r\n<\/div>\r\n\r\n\r\n\r\n

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Renovaci\u00f3n de garant\u00edas
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La opci\u00f3n de renovar una garant\u00eda simplifica el trabajo de tener que generar una garant\u00eda nueva. Simplemente seleccionamos la opci\u00f3n de Renovar y todos los datos antes registrados aparecen. Solo hay que indicar el nuevo folio del documento correspondiente para la nueva garant\u00eda, as\u00ed como nuevas notas, im\u00e1genes y documentos en caso de ser necesario.<\/p>\n\t<\/div>\r\n<\/div>\r\n\r\n\r\n\r\n

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Generaci\u00f3n de garant\u00edas de manera autom\u00e1tica<\/strong><\/h4>\n\t<\/div>\r\n<\/div>\r\n\r\n\r\n\r\n
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En el sistema es posible generar las garant\u00edas de los servicios de manera autom\u00e1tica.<\/p>\n

Para esto, debemos indicar la garant\u00eda de cada servicio en la edici\u00f3n de los servicios en el m\u00f3dulo de Proveedores y servicios. (ver Proveedores y servicios).<\/p>\n

Cuando hacemos el consumo de alguno de estos servicios, la garant\u00eda se genera autom\u00e1ticamente.<\/p>\n\t<\/div>\r\n<\/div>\r\n\r\n\r\n\r\n

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Can't find the answer to your doubts or questions?<\/h1>\n\t<\/div>\r\n<\/div>\r\n\r\n\r\n\r\n
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Additionally, we offer training courses<\/strong><\/h2>\n\t<\/div>\r\n<\/div>\r\n\r\n\r\n\r\n
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Our flexible options of online training and face-to-face will provide you with all the knowledge necessary to understand and implement your software maintenance MP.<\/span><\/p>\n\t<\/div>\r\n<\/div>\r\n\r\n\r\n\r\n

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Consideration if you are going to use the engine for Firebird database<\/strong><\/h4>\r\n\t\t\t

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However, the excellent performance that this database engine provides, it is important to take into account that this database engine is only recommended for users that do NOT want to use the mobile applications MPsolicitudes or MPmobile, because these APPs ARE NOT COMPATIBLE WITH THE ENGINE FIREBIRD DATABASES.<\/p>\r\n \r\n <\/div>\r\n<\/div>
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Name of the database and its location.<\/strong><\/h4>\r\n\t\t\t

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Regarding the name of the database: The name that you define can't wear white space, and the number of characters allowed maximum is 25, for example Maintenance Plant 1 instead use Hyphens or underscores this: Mantenimiento_Planta_1, in addition to it is not allowed that the name of your database-carry special characters such as these: \u00a1 " # , $ % & ( \u00bf ) ? } { The reason for this is that there are some rules or policies that the database engines prohibit the use of these characters.<\/p>\r\n\t\t\t\t\t\r\n\t\t\t

You'll have another field of up to 50 characters that will allow a broader description and complete database.<\/p>\r\n\t\t\t

Example:<\/p>\r\n\t\t\t\r\n\r\n\r\n\r\n\r\n\r\n\r\n\r\n\r\n\r\n\r\n
Name of the database<\/strong><\/td>\r\nName of the access to the database<\/strong><\/td>\r\nLong description of the database<\/strong><\/td>\r\n<\/tr>\r\n
PLANTA_SPEREN_1<\/td>\r\nACCESS TO PLANTA_SPEREN_1<\/td>\r\nPLANT SPEREN PARQUE INDUSTRIAL EXPORTEC II<\/td>\r\n<\/tr>\r\n
PLANTA_SPEREN_2<\/td>\r\nACCESS TO PLANTA_SPEREN_2<\/td>\r\nPLANT SPEREN PARQUE INDUSTRIAL HUEHUETOCA<\/td>\r\n<\/tr>\r\n
PLANTA_SPEREN_3<\/td>\r\nACCESS TO PLANTA_SPEREN_3<\/td>\r\nPLANT SPEREN INDUSTRIAL PARK JILOTEPEC<\/td>\r\n<\/tr>\r\n
HOTEL_Mara_A<\/td>\r\nACCESS TO HOTEL_Mara_A<\/td>\r\nHotel All Inclusive Mara Place, Cancun, QR<\/td>\r\n<\/tr>\r\n
HOTEL_Mara_B<\/td>\r\nACCESS TO HOTEL_Mara_B<\/td>\r\nGran Executive Hotel Mara Place mexico City, Mexico<\/td>\r\n<\/tr>\r\n
HOSPITAL_TRAUMATOLOGIA<\/td>\r\nACCESS TO HOSPITAL_TRAUMATOLOGIA<\/td>\r\nHospital of Traumatology Loma Verdes, Naucalpan<\/td>\r\n<\/tr>\r\n
HOSPITAL_NEUROLOGIA<\/td>\r\nACCESS TO HOSPITAL_NEUROLOGIA<\/td>\r\nNational institute of Neurology and Neurosurgery, CDMX<\/td>\r\n<\/tr>\r\n
FLOTILLA_1<\/td>\r\nACCESS TO FLOTILLA_1<\/td>\r\nFleet Cars and trucks SPEREN EXPORTEC II<\/td>\r\n<\/tr>\r\n<\/tbody>\r\n<\/table>\r\n\t\t\t

After you've created your databases in the MP, these are hosted on the Database Server that you've chosen. For example, the databases created by the streamlined staying in your computer, the path in which you can find is C:\\Windows\\SysWow64 or C:\\Windows\\System32. Regularly are Files with the Extension.FDB<\/p>\r\n\t\t\t

The databases created in the following types of databases: MariaDB, MySQL, SQL-Server, MPcloud and Oracle does not generate Files. The information is stored in multiple tables of schema information, or in special environments of your server.<\/p>\r\n\t\t\t

Regardless of the type of database Server that you manage, we recommend to make backups of your information frequently so that you get a receipt of your information as a preventive measure in case of an emergency, see the section Backup and restore a database.<\/p>\r\n \r\n <\/div>\r\n<\/div>
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Server IP, user name and password of the database engine<\/strong><\/h3>\r\n\t\t

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Today, virtually all companies have at least one IT professional who is responsible for, among many other functions to manage the data and servers of the company. Among their functions include the administration of a database engine, which, for security reasons, has access by means of a user name and a password. If not, any person could enter the network, and provide high-databases, query, modify and even delete confidential information of the company.<\/p>\r\n\r\n

For example:<\/p>\r\n\r\n\r\n\r\n\r\n\r\n\r\n\r\n
DATABASE ENGINE<\/strong><\/td>\r\nADMINISTRATOR USER BY DEFAULT<\/strong><\/td>\r\nPASSWORD\r\n<\/strong>(Known only to the manager of IT)<\/strong><\/td>\r\n<\/tr>\r\n
MySQL<\/td>\r\nroot<\/td>\r\n******<\/td>\r\n<\/tr>\r\n
Microsoft SQL-Server<\/td>\r\nsa<\/td>\r\n******<\/td>\r\n<\/tr>\r\n
Oracle<\/td>\r\nSystem<\/td>\r\n******<\/td>\r\n<\/tr>\r\n
MariaDB<\/td>\r\nroot<\/td>\r\n******<\/td>\r\n<\/tr>\r\n
Firebird<\/td>\r\nSYSDBA<\/td>\r\n******<\/td>\r\n<\/tr>\r\n<\/table>\r\n

When you create a database, or a new connection on the MP, the program prompts you for the server name or IP where you will create or is the database to which you want to connect to, as well as a user name and password.<\/p>\r\n

The username and password that here we ask, are precisely those that allow access to the <\/em>database engine <\/em>permissions privileges to create the database. <\/em><\/h4>\r\n

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Now, the administrator of the database can also create different user accounts to allow access to more people by giving them privileges and permissions custom.<\/p>\r\n\r\n

With the aim of not to use the administrator user of IT and its respective password each time that the department of maintenance required to create a database or a connection to an existing database, it is recommended that the IT administrator create a user account specifically for the maintenance department.<\/em><\/h4>\r\n

A single user account to the database engine is sufficient for the creation and connection of multiple databases.<\/p>\r\n\r\n

The username and password that here is requested, you do not have any relationship with the licenses of use are acquired or the amount of users that can access the database, so that a single user account can be enough, because in this case it refers specifically to the user and password of the database engine.<\/p>\r\n\t\t \r\n <\/div>\r\n<\/div>
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What is a access to the database?<\/strong><\/h3>\r\n\t\t

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When you create a database, it automatically creates an access to the database. Access is a file that contains encoded all information regarding the IP address or name of the server where the database resides. This information is also recorded in a QR code, which will facilitate the connection of mobile devices to the database.<\/p>\r\n\t\t \r\n <\/div>\r\n<\/div>\n\t<\/div>\r\n<\/div>\r\n\r\n\r\n\r\n\n\t\t<\/div> \n\t<\/div>\n\t<\/div> \n<\/div><\/div>\n\t\t\t<\/div> \n\t\t<\/div>\n\t<\/div> \n<\/div><\/div>","protected":false},"excerpt":{"rendered":"Inicio \/ Gesti\u00f3n de mantenimiento Garant\u00edas \u00cdndice Edici\u00f3n de garant\u00edas Generaci\u00f3n de garant\u00edas de manera...","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":[],"_links":{"self":[{"href":"https:\/\/support.mpsoftwarecmms.com\/en_us\/wp-json\/wp\/v2\/pages\/3511"}],"collection":[{"href":"https:\/\/support.mpsoftwarecmms.com\/en_us\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/support.mpsoftwarecmms.com\/en_us\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/support.mpsoftwarecmms.com\/en_us\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/support.mpsoftwarecmms.com\/en_us\/wp-json\/wp\/v2\/comments?post=3511"}],"version-history":[{"count":20,"href":"https:\/\/support.mpsoftwarecmms.com\/en_us\/wp-json\/wp\/v2\/pages\/3511\/revisions"}],"predecessor-version":[{"id":7243,"href":"https:\/\/support.mpsoftwarecmms.com\/en_us\/wp-json\/wp\/v2\/pages\/3511\/revisions\/7243"}],"wp:attachment":[{"href":"https:\/\/support.mpsoftwarecmms.com\/en_us\/wp-json\/wp\/v2\/media?parent=3511"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}